Has someone asked you if you’ve ever had a HIPAA breach? Most pharmacy owners will adamantly say, “Of course I’ve never had a breach!” … My response, “Really, never?” Have you ever had a clerk give the wrong medication to a patient? Typically, I'll hear the pharmacy owner answer, “Well, yeah.”
This is the same conversation an investigator or an inspector will have with one of your pharmacy staff members. And as soon as your staff says, “Yes,” they have just defunct your entire argument that you’ve never had a breach, risking your pharmacy for further investigation and possible fines. Breaches are more common than you know. One of the best ways to protect your pharmacy is knowing what is considered a HIPAA breach, how susceptible your pharmacy is to them, and what to do if you discover your pharmacy has had a breach.
Here are five steps to take if you discover you've had a HIPAA breach.