How UGO Turns Data into Dollars| Partnership Series [Podcast]



Welcome to the latest installment of our R.J. Hedges & Associates Partnership Series! Host Becky Templeton is joined by Ajay Mehra as he shares how they are helping pharmacies succeed by “working smarter” through their data platform UGO.  Discover how UGO developed, the main components of the platform, how tough conversations with practitioners, patients and staff can help efficiencies, how pharmacies are succeeding using this platform, and even get a demo.

UGO is designed to address the operational challenges faced by independent pharmacy owners. Their cloud-based platform includes a Medicare Part D formulary search tool, a community-driven platform for knowledge sharing, and an analytics dashboard. These innovations aim to streamline pharmacy operations and enhance patient care while improving financial outcomes by leveraging data and community insights.

Topics discussed include:

  1. The Dawn of UGO: The platform was born out of the founders' firsthand experiences with the numerous challenges plaguing their pharmacy, including the daunting task of navigating Medicare Part D adjudications, managing high patient copays, and seeking alternatives for rejected prescriptions.
  2. Three-Pronged Solution: UGO introduces a holistic approach with its Medicare Part D formulary search tool, a community-driven platform for knowledge sharing, and an analytics dashboard. These tools are designed to empower pharmacy owners by streamlining operations, enhancing patient care, and bolstering financial health.
  3. Community and Collaboration: A core component of UGO is its emphasis on fostering a community where pharmacy owners can learn from each other. This crowdsourced knowledge pool is instrumental in navigating the complex landscape of pharmacy management.
  4. Success Stories: The podcast highlights several testimonials from UGO users who have witnessed transformative changes in their operations. These stories serve as tangible proof of the platform's impact, showcasing improvements in efficiency, patient satisfaction, and profitability.
  5. Navigating Tough Conversations: An important discussion point is the necessity of having difficult conversations within the pharmacy, whether it be with staff or practitioners. The podcast delves into strategies for approaching these conversations constructively.

With a platform designed to unlock profitability hidden within data, making pharmacy operations both efficient and lucrative, we invite you to explore the full depth of this conversation by clicking [here] to listen to the entire podcast. Discover how UGO is making it easier than ever for independent pharmacies to work smarter.

To find out how your pharmacy can partner with UGO, visit their website for more details including demos and to talk to a Sales Rep


Becky Templeton

Becky is a Board Certified DME Specialist and Accredited Business Intermediary. Her education and training background fuels her desire to understand how things work, while trying to get the simplest answers and best methods for implementation. She is the go to woman for R.J. Hedges’ training and the voice of many of our videos.

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